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Q
We have after-sales guarantee
A
We have a 2-3 year warranty and a 5-10 year extended warranty. All products purchased from us can be permanently equipped with accessories, and we have sufficient spare parts in stock.
Q
Do you provide after-sales technical support?
A
We have 24-hour online video communication to provide guidance and solutions. For special projects, we can dispatch professionals to the dealer to handle them on-site.
Q
How to solve the problem during use?
A
Feedback, test and eliminate the fault codes in the manual. We have prepared a plan for each fault so that it can be solved quickly.
Q
How to install and use?
A
All our products have instruction manuals and technical guidance. You can refer to the installation and use pictures. At the same time, we provide you with remote technical solutions to make your operation easier.
Q
How to purchase and pay?
A
Our marketing specialists will contact you based on the information you leave, assist you in selecting suitable products, and prepare a formal sales contract for you. After you complete the payment, we will send the goods to your country's port through a formal logistics company and provide you with formal customs documents to obtain the goods from the port to complete the purchase.
Q
How to contact us?
A
Click on the contact us button at the top of our website or leave your message in the adress section and we will have professionals contact you.
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How can we help?
Get in touch with us today for any service. We will reply you within 2 hours